Declaration of personal data protection principles at the ŠKODA AUTO applications
ŠKODA AUTO pays great attention to the protection of personal data. This statement on personal data protection principles clarifies the method of gathering and use of personal data obtained from users of the ŠKODA AUTO internet, mobile or other application (hereinafter the “application”). ŠKODA AUTO does not gather any personal data that the users do not provide themselves voluntarily.
Gathering of personal data
If ŠKODA AUTO needs data that enables it to identify you (personal data) or contact you for the purpose of providing a product or service you have requested (e.g. information about Company products and services, participation in competitions, ordering of email newsletters, connection to a premium website or limited access service, registration for an event, purchasing, downloading or registering ŠKODA AUTO products), we will ask you for such data. Data that ŠKODA AUTO gathers in connection with your person can contain your name and surname, your title, company or organization name, work email and telephone number, work or home address, information about work position, other company information, personal preference and/or your credit card details.
The application can gather certain information about visits by users, the date and time of their access to the application. Such information is used to analyze trends, administer and innovate application and also to gather information about hardware and software for the purpose of providing the requested service.
ŠKODA AUTO provides application users with the opportunity to directly cooperate with their employees, experts and workers, so that it is possible to share knowledge and news about ŠKODA AUTO products and related technologies. If you want to stop your email address or other personal data being gathered and used by third parties without your consent, we recommend that, when putting your email address or other personal data in discussion groups, conversations or other publicly available forums, you do so with increased caution. Further information and instructions for the safe use of ŠKODA AUTO technical communities is given below.
Use of Personal Data
Personal data gathered at this application will be used for your personification and to provide the products and services that you requested or to which you consented. ŠKODA AUTO can use personal data to provide better quality customer services, to innovate its application and all related ŠKODA AUTO products and services, and to simplify the use of this application, which can be achieved by eliminating the necessity of repeatedly inputting the same information and having the application adapt itself to the user’s specific preferences and interests. The information gathered by the application can be used for the purpose of obtaining comprehensive information about contacts with ŠKODA AUTO related to information gathered using other ŠKODA AUTO services.
You agree that we can use your personal data to provide you with important information about a product or service that you use, including important updates and warnings. With your consent we can also send you information about other ŠKODA AUTO products and services and share information with our partners, who can also send you information about ŠKODA AUTO products and services.
For research purposes we can combine information about visitors to the application with anonymous demographic information. We can use such information to increase the attractiveness of content. In such sections of the application with restricted access we can, with your consent, combine information about visits to the application with your personal information, to provide you with content adapted directly for you.
In some cases ŠKODA AUTO provides certain services (such as web hosting, packaging, sending and delivering prizes, replies to customers’ questions about products and services and information about our products, special offers and other new services) through another company. We only provide these companies with the personal data that are necessary to implement a specific service. In addition, we require them to handle the information thoroughly in accordance with the relevant provisions and not use them for other purposes.
ŠKODA AUTO can disclose personal data to third parties only in the following cases, when it is ordered or enabled by the law or in good faith that such action is necessary to: (a) comply with the law of the country in question and the legal procedures of ŠKODA AUTO; (b) protect and defend the rights or property of ŠKODA AUTO and its applications; or (c) in urgent cases to protect the safety of ŠKODA AUTO employees and business partners, ŠKODA AUTO product and service users and the public.
Personal data gathered at the application can be stored and processed in a country in which ŠKODA AUTO and its branches, affiliates, or representatives have the relevant facilities.
Checks on personal data
Unless this declaration provides otherwise, the personal data you provide at this application will not be communicated outside ŠKODA AUTO and its branches and affiliates.
Personal Data Security
ŠKODA AUTO pays great attention to personal data security. With the help of a whole number of security technologies and procedures we help protect your personal data from unauthorized access, use or publication.
Changes in personal data protection principles
We may update this declaration in case of need. If this happens, we will alter the last update date in this declaration. We will inform you of amendments to this declaration in a notice we place on our website’s homepage. We recommend regularly viewing this declaration, so that you are kept informed of how we help protect the personal data you have made available to us. Further use of this service means you consent to the declaration about the protection of personal data and its updates.
If you think that ŠKODA AUTO has not complied with this declaration, please contact us by email at the following address: firstname.lastname@example.org. If your complaint is legitimate, we will identify the problem and then resolve it.